We built Covenly because the existing options weren't good enough. Here's how we help you stay safe — the tools we give you, and the part that stays your responsibility.
Covenly gives you tools and optional checks. We do not screen users for you — so the most important safeguard is your own judgment. Use these together.
Covenly may offer optional identity verification. Any badge explains only the identity check completed; it is not a background check, endorsement, or guarantee of safety.
Covenly prohibits sexual services, solicitation, and conduct. Reports may result in restriction or removal under our policies. This rule reduces risk, but it does not guarantee another person's behavior.
Covenly does not screen users for you. Providers choose which clients to accept; clients choose their providers and conditions. You vet every person yourself and meet at your own discretion.
Covenly provides in-app messaging so you can communicate without publishing personal contact details. You decide whether and when to share information outside the platform.
Use Covenly's reporting tools to flag conduct or account concerns for review. Covenly may restrict or suspend accounts under its policies. For emergencies, contact local emergency services.
Every account agrees to these before booking or accepting a session. They aren't suggestions.
Covenly sessions are strictly non-sexual. Any romantic or sexual contact, suggestion, or solicitation is a permanent ban — clients and providers alike. No exceptions.
Either party can pause, redirect, or end a session at any time, for any reason. Discuss expectations, consent, cancellation terms, and payment directly before meeting.
Sessions take place sober. Showing up impaired — alcohol or recreational drugs — is grounds for the other person to cancel and report. Reports may result in account restrictions under platform policy.
Discuss location, attire, touch boundaries, accessibility needs, and anything that is off-limits before meeting. A request or prior agreement never replaces continuous consent.
Most platforms describe their reporting flow in two sentences and hide the rest. Here's exactly what happens.
Submit
File a report from a profile or conversation, or email safety@covenly.io. Include enough specific information for the concern to be evaluated.
Review
An authorized Covenly administrator reviews the report and relevant account or session context available to the platform. Review timing depends on severity, information supplied, and report volume.
Account action
Covenly may warn, restrict, suspend, or remove an account based on available information and platform policy. Not every report can be independently verified.
Resolution
Depending on available information and platform policy, Covenly may warn, restrict, suspend, or remove an account. Covenly does not control session payments or refunds. Contact law enforcement directly when appropriate.
Reporter protection
Covenly limits report access to authorized operations and safety functions. We do not promise absolute confidentiality where disclosure is legally required or reasonably necessary to investigate or address a concern.
Covenly does not control session payments. Agree on cancellation and payment terms directly before meeting.
Clients and providers should agree directly on rates, payment method, cancellation terms, location, boundaries, and timing before a session.
Covenly does not collect, hold, distribute, or refund session payments. Payment disputes are between the client and independent provider.
Either person may end an interaction when they feel unsafe or a boundary is crossed. Move to safety first, then use reporting tools when appropriate.
Because Covenly is not a party to the session transaction, participants handle cancellations, no-shows, and any resulting payment adjustment directly.
For providers
Most platforms in this space treat providers as expendable. Covenly does not. The same systems that protect clients protect you — and several go further.
You see a client's request before anything is confirmed and decide whether to accept. If a client has completed optional ID verification, you'll see a badge — but you choose who to meet, and you can decline anyone for any reason.
You may decline or end an interaction when you feel unsafe or a boundary is crossed. Any fee or cancellation consequence depends on the terms you arranged directly with the client.
Tell a trusted person where you are, arrange check-ins with them, meet publicly first, control your transportation, and leave if anything feels wrong. Covenly does not monitor sessions or provide emergency response.
Providers operate independently and are responsible for their own legal, licensing, insurance, and tax obligations. Covenly does not process session income or issue session earnings summaries.
Trust your judgment. A report does not need to describe a major incident—discomfort, a pushed boundary, or suspicious conduct can be reported. Authorized Covenly administrators review reports and may take account action under platform policy.
If you are in immediate danger, call 911 first. Then reach us at safety@covenly.io.
Scope & accountability
Covenly LLC maintains the directory, platform rules, private messaging, reporting tools, and account moderation. Covenly does not employ, supervise, background-check, or guarantee providers; monitor live sessions; provide emergency response; or control session payments and refunds.
Safety content is maintained by the Covenly operations team and updated when platform behavior or policy changes. Questions or corrections may be sent to safety@covenly.io.
Last reviewed July 26, 2026.